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Help Center

Find answers to common questions and get support

Getting Started

How do I create an account?

Click the "Sign Up" button in the top right corner, enter your details, and verify your email address.

What subscription plan should I choose?

Start with the Free plan to try our service. Upgrade to Pro for higher limits, or Enterprise for unlimited conversions.

API Usage

Where can I find my API credentials?

Go to Dashboard → Profile → API Information to view your Client ID and Client Key.

What are the API rate limits?

Rate limits depend on your plan: Free (10/month), Pro (500/month), Enterprise (unlimited).

How do I integrate the API?

Check the API Information page for code examples in cURL, JavaScript, Python, and PowerShell.

Billing

How does billing work?

Plans are billed monthly or yearly depending on your choice. Payments are processed securely through Stripe.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your dashboard. No long-term contracts.

Do you offer refunds?

We offer a 7-day money-back guarantee for new subscribers. Contact support for refund requests.

Technical

What file formats are supported?

We convert websites to high-quality PDF files. The output is always in PDF format.

What is the maximum file size?

Maximum file size depends on your plan: Free (5MB), Pro (25MB), Enterprise (100MB).

How long are PDFs stored?

Generated PDFs are available for download for 30 days, after which they are automatically deleted.

Still need help?

Our support team is ready to assist you with any questions or issues.

Contact Support